SwiftDesk
Give us your data. We'll hit the objective.
SwiftDesk is the outbound + inbound call centre arm of Vision Media. Service-booking reminders, cold-data activation, test-drive follow-ups, lapsed-customer recall — we run the calls, you get the outcomes.
Problems we solve
- Old enquiry data sitting cold in your DMS / CRM.
- Missed inbound calls outside business hours.
- DSEs too busy selling to chase follow-ups.
- Service customers slipping to local garages.
How it works
1
Share data + objective
Cold leads, service-due list, lost-deal pipeline — and the outcome you want (visit, booking, payment, feedback).
2
We call
Trained agents, scripts approved by you, regional languages, all calls recorded.
3
You get outcomes
Daily report of attempts, connects, conversions and recordings.
What we run for dealers
- Test-drive & showroom-visit follow-ups
- Service-due reminders and booking
- Lost-deal re-engagement
- Cold-database activation
- Post-sale satisfaction & NPS calls
- Inbound coverage for missed calls
Features
- Custom scripts per campaign
- QA listening + scorecards
- All calls recorded and downloadable
- Daily / weekly performance dashboards
- Multi-language agents (Hindi, English + regional)
- Extended-hour coverage incl. weekends
Scale
From a 2-agent pilot to a dedicated 50-seat pod — scale up or down per month based on your data volume.
Pilot us on 500 records.
Pay only if we hit the agreed connect rate. Talk to us about your data and objective.