A modern helpdesk your team will actually love.

SwiftDesk brings email, chat and social into one shared inbox — with smart automations, SLAs and reporting that help you keep customers happy at scale.

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Shared inbox

Collaborate on every ticket with internal notes, mentions and assignments.

Automations

Route tickets, send canned replies and trigger workflows on your rules.

Insights

Track response time, CSAT and team performance from one dashboard.

What you get

Email, chat and social channels in one inbox
Macros and AI-assisted replies
SLA policies and business hours
Knowledge base and self-service portal
REST API and webhooks
Free trial — no credit card